Access to public data, more effective collaboration between public administration offices, municipal services and residents, as well as openness to a swift exchange of information between
the city and its residents are all key trends in modern social life. For several years, these processes have been actively supported by the Safe City Platform.
The Safe City Platform (Platforma Bezpieczne Miasto) provides residents with information from the city authorities and municipal services, while at the same time allowing them to report on any issues they find concerning.
It includes a website and a linked mobile app, which operates as part of popular mobile operating systems. Both the website and the app present information uploaded by specific organizational units of city authorities, municipal services, emergency management services, the municipal guard and others.
Current event notifications and threat alerts are another valuable feature of the mobile application. City residents can themselves decide what information they want to receive directly to their phones. On the other hand, the website and application also enable residents to communicate with public authorities and services. It can be used to report a worrying situation or a different event, which may help emergency response services and quickly inform other residents of the situation. Each report is marked with a number and the app user may track its status. Residents can view current information on a one-stop-shop basis and easily communicate with the city and its institutions, which increases the safety and comfort of their functioning in the society.