DART - implementation for emergency, municipal and crisis services

Provision of the integrated IT system DART supporting the work of rescue, emergency and dispatching services, in order to optimize their work.

Introduction date

December 2019

Sector

Public sector

Service type

Smart City

DART

INTEGRATED INFORMATION SYSTEM

 

The DART system was created to support city and emergency services in their daily work.


FUNCTIONALITY

  • The system allows coordination of law enforcement and rescue operations in terms of, among others, receiving calls, handling incidents, dispatching and managing teams in the field, as well as processing data from the field.
  • The system works in real time thanks to on-line operation. The dispatcher can see on a single screen all the forces and resources at his disposal, along with their current location and status.
  • The system also provides support for administrative processes, including planning schedules, settling work time or warehouse management. Thanks to the collected data, it is possible to create and generate a number of reports and statements.
  • DART system operates on the basis of Linux operating system, PHP, Perl, JavaScript scripting languages, compiled languages C++, QT, ActionScript and MySQL database

 




 

CITIES THAT HAVE CHOSEN THE DART SYSTEM:

Gdańsk
Gdynia
Olsztyn
Lublin
Ełk
Chorzów
Kielce
Białystok
Poznań
Łódź
Ostróda
Elbląg

Benefits

Handling time
Reducing the time it takes to process requests with an indication of the staff completing the request being in the field.
Costs
Reducing service costs.
Archiving
Full data archiving.
Control
Ability to monitor the exact location of employees in the field.
Information
Quick access to information about events, towing, blockades or events.
Supervision
Possibility of monitoring time of service notifications.