VECTRA S.A. - a nationwide provider of TV and Internet services employs SprintBot in its hotline, which talks using Techmo ASR and TTS.
The implementation covered 6 processes and 4 more are in the pipeline.
The novelty is the first use of a speech synthesizer based on deep neural networks. The result is a voice with a natural sound and at the same time very short bot response time.
The system integrator is Sprint S.A., Techmo's partner.
For more information on this implementation, read the case study:
