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Maintenance

We provide our Clients with technical support concerning:

IT infrastructure consulting and design

  • advice on planning and designing new solutions
  • analysis of available IT technologies
  • project budget estimates
  • preparing and optimising the environment for new projects

legacy IT infrastructure audits

  • The purpose of the audit is to carry out controls and checks to assess the operating condition of the Client's actual environment. The data collected allows the operation of the environment to be improved and the environment itself to be optimised. The audit data also allows us to plan and optimise the new investment project

IT network security audit

maintenance services

  • We know that maintaining full efficiency of the IT environment operation is gaining key importance today. To this end, Sprint offers complete technical support for the Client's IT infrastructure.

As part of the service we provide:

  • Receiving and registering the maintenance request under a unique number
  • Technical advice for the Client's personnel during working hours
  • Quick problem diagnostics and qualification based on remote access or on-site
  • Tests or simulations to determine the root cause of the problem
  • Remedying the fault by adjusting the software or installing an upgrade
  • Keeping spare parts on stock to quickly repair damage
  • 24/7 service availability

We can provide an individual level of maintenance services adjusted to the relevant business needs of the Client.

Nowadays, the rapid development of information technology makes the continuous development and broadening of personnel knowledge almost unavoidable. Sprint follows the trend and offers its Clients professional training in the following subjects:

  •  Interactive Voice Response telecom systems: Avaya, Unify, Alcatel-Lucent (Nokia), Oracle SBC, Verint
  •  IP network: Huawei, Extreme, Alcatel-Lucent, Juniper, Fortinet
  •  radio systems: Cambium, Aviat, Zebra, Huawei, HPE/Aruba
  •  server/storage systems: IBM, Lenovo, Huawei, Fujitsu/Siemens, Actina
  •  virtualisation systems: Vmware, Openstack
  •  backup systems: Acronis, EMC, Netapp

In addition to standard training programs, we can prepare an offering tailored to the individual requirements of the Client.

Service request